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SELF-GUIDED LEARNING

Learn CareMatch as you use it

Start with the public sandbox for a complete fictional exercise, or explore either role-specific product view.

Local Authority quick start

1Create a structured referral

2Review exclusions and evidence

3Compare explained rankings

4Record the professional decision

Practise in the shared sandbox

Provider quick start

1Complete independent assurance

2Publish current vacancy evidence

3Review authorised enquiries

4Record placement outcomes

Practise in the shared sandbox

Self-service first; targeted training where risk warrants it

Most users should learn through in-product prompts, worked examples and contextual definitions. Before live use, a short recorded induction remains appropriate for council administrators, safeguarding leads and provider administrators. Refresher learning should follow material changes to matching rules, policy or permissions.

What every user must understand

A score is an explained comparison, not a prediction or placement decision.

Hard exclusions cannot be cancelled by a high weighted score.

Missing or stale evidence requires professional follow-up.

Existing-child compatibility is pseudonymised and requires consultation.

Only an authorised professional makes and records the final decision.